Is internal team conflict robbing you of productivity? Is conflict degrading patient relations and profitability? Is internal conflict increasing your risk management level? Using proprietary techniques of medical practice consulting: health care services, we foster executive team building by cultivating:
More relaxed, confident, and effective leaders
An increasingly ordered, responsive, and ethical management style
Better relations between physicians, managers, staff, and patients
Increased productivity, profitability, and practice value
Better practice-patient relations (customer service consulting)
Simply click healthcare consulting for a complimentary healthcare industry consultation (consulting services customized to your needs).
"Thanks again for your help!!! It is a benefit to our organization, Dr. [Name], and our staff. I am grateful for your interest in assisting us. Your involvement has been very valuable. I still think you should present a talk to the Medical Group Management Association (MGMA national conference) on dealing with the difficult physician (or maybe it’s the dysfunctional administrator that works with the physicians). It would be a packed room because all of us in medical practice management (and hospital administration) face very similar situations to this one." – Certified Medical Practice Executive and COO "Very well received. I think he clearly layed [sic] out a real plan of action that we can use when we are faced with a difficult/unreasonable doctor situation. He was great. Where did you find him?" – Gulf Coast Medical Group Management Association
Best practices:
Healthcare industry management consultant, Dr. Marshall Colt, will visit your medical group practice or hospital, assessing the situation by meeting confidentially with relevant personnel.
Then, after briefing your appropriate leaders of his general findings, he will propose a strategy and tactical course(s) of action.
With your approval, Dr. Colt will then begin the organizational development and/or executive coaching needed to help make your medical group practice or hospital function more smoothly, effectively, and profitably.
Dr. Colt specializes in executive coaching for better medical practice management, physician risk management education, dealing with bad behavior by physicians, and enhanced specialty medical practice management.
Do you know the #1 reason patients choose a medical practice or hospital? Years ago, consulting to a Florida hospital group, we found the main reason patients chose a hospital (in 3 of 4 hospitals surveyed) was they wanted to be "treated as people not as illnesses." Dr. Colt specializes in teaching physicians patient-centered communications skills, the #1 reason patients choose a hospital or medical practice. Using experiential techniques of communications skills training, we help medical practices maximize their bottom lines by cultivating:
Patient-centered communication/listening and collaborative decision making
Compassionate treatment of patients, and respect for their privacy and dignity
Ability to convey empathy and a sense of concern for all patients
Ability to elicit from patients the values, ideas and feelings which influence the patient/physician relationship and which impact treatment decisions
Ability to effectively communicate medical information with patients
Simply click healthcare consulting for a complimentary healthcare industry consultation (consulting services customized to your needs).
"The sense one gets...is one of respect for Dr. Colt's personal integrity and a genuine liking of him as a person. His sense of humor, down to earth manner of relating, his sensitivity, and his genuine interest in others were all much appreciated, not just by [us] but by his co-workers and colleagues as well." – VA Medical Center, Denver
Best practices:
Healthcare industry management consultant, Dr. Marshall Colt, will visit your medical group practice or hospital, teaching physicians effective physician/patient communication skills.
With your approval, Dr. Colt will then begin the follow-up executive coaching often necessary to ensure your physicians continue to practice patient-centered communications, which will increase your bottom line.
Although now based in San Diego, Dr. Colt taught physician/patient communication skills to medical students at the University of Colorado School of Medicine and knows improving such skills helps hospital and group practices gain more patients.
Please click healthcare consulting to receive a quote for your healthcare consulting needs.